We are seeking a candidate with strong blend of hands-on infrastructure management, support escalation, networking, virtualization, and Microsoft cloud expertise. Ability to demonstrate key skills in 

Infrastructure & Server Management

Active Directory ¦ Windows Server ¦ Exchange ¦ Azure administration ¦ System maintenance, patching, backups, and monitoring

Networking Expertise

TCP/IP, routing, switching, VLANs ¦ Firewall configuration and management ¦ WAN/LAN troubleshooting ¦ Site-to-site connectivity

Virtualisation & Storage

VMware administration ¦ SAN configuration and management ¦ High availability and disaster recovery

IT Service Management

ITIL familiarity ¦ Incident, change, and problem management ¦ Asset management and documentation

Support Leadership

Escalation point for complex issues ¦ Mentoring Service Desk staff ¦ Stakeholder communication

Business Environment Experience

Manufacturing, logistics, warehouse operations ¦ Multi-site support ¦ 24/7 operational business

This role would typically suit a candidate currently working as a Senior Infrastructure Engineer, Infrastructure Analyst, Systems Administrator, Infrastructure Team Lead, or IT Operations Engineer with 5+ years' experience in enterprise environments.